Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, book an interpretation session, or contact us for support. This may include your name, email address, phone number, preferred languages, and payment information.

We also automatically collect certain information when you use our platform, including your IP address, browser type, device information, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our interpretation services
• Match clients with qualified interpreters
• Process payments and send transaction confirmations
• Send service updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activity on our platform

3. Information Sharing

We do not sell your personal information. We may share your information with interpreters you book sessions with, payment processors to complete transactions, and service providers who assist in operating our platform. We may also disclose information when required by law or to protect the rights and safety of our users.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may access, update, or delete your personal information at any time through your account settings. You may also request a copy of the data we hold about you or ask us to restrict processing of your information by contacting us at privacy@interpassist.com.

6. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you interact with our platform. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the effective date above.